Hotel Mountain Vista Inn & Suites - Parkway (Pigeon Forge, USA)

The breakfast buffet is well prepared and quite varied. Food items that run out are quickly replenished with a fresh batch from the kitchen. Guests were thrilled by the fact that the buffet was included in the room price.

The hotel is well situated close to many amenities. Restaurants and pubs are close by and you can easily access them on foot. The area is very quiet and calm and guests enjoyed a good nights' rest. There are plenty of attractions nearby such as the Elvis Museum.

A few guests found the pool to be great and they enjoyed their time there. It was guests' favourite leisure facility and especially for the kids. It didn't get packed even during peak seasons when the hotel is fully booked.

A number of guests complained about the state they found their rooms in. Many complaints were that the room had not been dusted, the mattresses were old and worn out and the bathrooms were not properly cleaned. The bathroom fittings in some rooms were rusty and broken.

The Wi-Fi connection was a key worry for some of the guests as they found it to be very weak and often would disappear altogether. For those who were lucky enough to connect, the speed was very slow.

A number of guests have raised issue regarding the cleanliness of their rooms. Bathtubs, sinks, showers and toilets have been found dirty on several occasions by guests who had just checked in.