Positive Reviews
positive:
Unfussy rooms at competitive rates
Many travelers agreed the rooms at this motel weren't luxurious but managed to be sufficiently spacious, clean and comfortable for a stopover. Due to its economy price point, guests often said their stay represented decent value for money. Perks like free parking, free coffee and the pets allowed policy were reportedly a bonus.
positive:
Convenient roadside location
The location just off Interstate 95 was popular with reviewers who appreciated the easy access to downtown Warwick and Providence too. It was particularly handy for the airport, which was just five minutes away by car. Furthermore, there were gas stations and a couple of eateries just a few steps away from the motel.
positive:
Praise for customer service
Many reviewers were upbeat about the customer service. Most staff were reportedly friendly, kind and efficient, although some reviewers encountered occasional reports of booking mix-ups on arrival.
Negative Reviews
negative:
Unpopular charges for Wi-Fi access
Guests were disappointed to face extra fees for using the Wi-Fi network. Some of those who paid up were underwhelmed by the speeds on offer or occasionally claimed there was patchy coverage.
negative:
Some criticism of cleanliness and dated facilities
Stained bedding, dirty floors, cigarette burns and bathrooms that could have been better cleaned were among the cleanliness issues that bothered some critics. There were also some guests who thought the property might benefit from further modernization to address issues like aging carpets, tired-looking furniture, torn curtains, old TVs, clogged drains and dated decor in certain rooms. It was further claimed that there were air-conditioning units that didn't always work properly.
negative:
Bothersome noises and smells
Some light sleepers blamed thin walls for enabling them to occasionally hear noise from adjacent rooms. Pet odors, damp smells and stale smoke were also a nuisance for some reviewers.