Positive Reviews
positive:
Praise for outdoor pool and quiet, unfussy rooms
The inviting outdoor swimming pool and sun terrace proved popular with travellers as did the straightforward rooms. Many guests said their rooms were nothing fancy but they managed to be more than satisfactorily clean and comfy for a stopover. Considering the proximity of the freeway, many guests noted the rooms were relatively peaceful. Those prioritizing affordability felt they got decent value for money because the room prices were usually competitive.
positive:
Upbeat about customer service
Travellers appreciated the attentive, obliging and friendly members of staff who provided good customer service. Animal lovers welcomed the pet-friendly policy.
positive:
Suburban location north of downtown Tucson
It appealed to guests that there was a wide selection of places to eat in the surrounding area as well as bus stops and petrol stations. The motel's location off Interstate 10 in the northern suburbs of Tucson reportedly made it simple for drivers to reach beauty spots, ski resorts, universities, golf courses, shopping malls and Tucson city centre. The ample free parking was another convenience.
Negative Reviews
negative:
Flaws noted in some rooms
Critics detected unpleasant musty smells or lingering smoky odours in several rooms. Some guests also remarked that they found certain rooms too small, especially when accommodating the maximum number of people.
negative:
Maintenance and cleanliness issues
According to some reviewers, maintenance standards could have been raised in the rooms to address issues like dated decor, cigarette burns and old televisions with small screens. Cleanliness concerns focussed on bathrooms that could have done with a deeper clean, stained carpets and dirty shower curtains.
negative:
Disapproval of Wi-Fi charges
Travellers were unhappy that they had to cough up an additional daily charge for access to the Wi-Fi network. There were also occasional claims that the service offered slow speeds or spotty coverage.