Positive Reviews
positive:
Absolutely affordable
If you are looking for a place to sleep, and you don't want to break the budget, then Knights Inn Grand Rapids will be ideal. The shopping mall is within an easy walk, and many guests just book here for the night during one of those shopping expeditions.
positive:
Good night's sleep
Many guests have commented on the comfort level of the beds at this hotel, saying that they were pleased to get a quiet and relaxing night's sleep. The hallways were reported to be quiet, and the rooms had adequate soundproofing.
positive:
Service with a smile
With staff available to attend to any issues you might have, these personnel were also willing to go the extra mile with their hospitality skills. If you need a little something extra prepared for you at breakfast, or directions to the highway, all you have to do is ask.
Negative Reviews
negative:
Cleanliness needing some attention
Many guests have complained about the hallways at Knights Inn Grand Rapids giving off a really bad smell when approaching the rooms. The hallway carpets are reportedly in need of a deep clean, and many guests also feel that the rooms could do with some attention in that division to.
negative:
Parking lot dark and shady
Reports of loiterers hanging around in the parking lot after dark, empty beer cans and cigarette butts, and old refuse bags, are among the complaints received from guests who did come in to find a parking late at night.
negative:
Not enough fresh options for breakfast
Several travelers felt they did not have enough of a choice of fresh fruits and cereals at breakfast time, nonetheless one of the highlights was the mini-waffles and fresh coffee.