Radisson Hotel Grand Rapids Riverfront (Grand Rapids, USA)

Guests liked how this property is situated along the river, and that it's a short drive from the downtown district. Furthermore, the property provides easy access to the freeway, which is helpful if you're depending on this hotel as a stopover point during a longer journey.

Guests really appreciated that this hotel offers complimentary on-site parking. Many were expecting to have to pay for this service, and said the fact that it came at no charge allowed them to save a lot of money on their trip costs.

Guests can use a free shuttle service operated by the hotel to get downtown. Although some guests felt the shuttle should run more frequently, feedback about the service was generally good, and guests thought it was very handy. Be sure to use it if you want to discover the area and not rely on your vehicle very much.

Numerous comments reflected the opinion that this property is very out of date and unappealing. Although renovations are ongoing, some guests were displeased enough to admit they were not likely to return to check out the updates.

Feedback suggests the housekeeping staff here need more thorough training. For example, some guests said their rooms were very clean, but more frequently, it seemed housekeeping missed several things while cleaning the rooms, making guests feel uneasy about staying in the accommodations.

This property offers some rooms with adjustable Sleep Number beds as a supposed perk. However, many guests complained that the beds malfunctioned much more often than they functioned properly. As a result, many people woke up feeling very sore and upset.