Positive Reviews
positive:
Popular location was fairly quiet
Visitors like this motel's convenient location two blocks away from Gatlinburg's main strip. Many guests said it was fairly quiet yet close enough to all the action to walk to downtown attractions like Gatlinburg Sky Lift plus dining and shopping options. Hikers loved being five minutes' walk from the national park while skiers appreciated being ten minutes' drive from Ober Gatlinburg.
positive:
Basic but comfortable
This property offered the essentials of a clean and comfortable place to stay on a budget, according to many guests. Some visitors said it was outdated and would benefit from more modern furniture and a fresh coat of paint. However, for the price they paid, guests often said the rooms were more than adequately clean, spacious, comfortable and well-equipped for a short stay.
positive:
Affordable rates and friendly service
Plenty of guests said they got good value for money as the rates were reasonable and there were free perks like a pet-friendly policy, morning coffee and parking. Another bonus was the customer service from staff who reviewers largely described as friendly and helpful, although there were occasional reports of booking mix-ups.
Negative Reviews
negative:
Maintenance issues reported
Although many guests had a pleasant stay, others were unimpressed by the maintenance issues like damp or tobacco smells in some rooms plus stained or worn sheets, outdated decor, aging carpets, bathrooms in disrepair and tired-looking beds.
negative:
Could have been cleaner
Critics sometimes said there was trash left over from previous guests in certain rooms or that pest control measures were ineffective as they occasionally spotted roaches. Some of the bathrooms were also said to be insufficiently clean.
negative:
Weak Wi-Fi signal in some rooms
Reviewers welcomed the free Wi-Fi service at this motel but sometimes said the signal was patchy or slow in certain rooms.