Hotel DoubleTree Suites by Hilton Raleigh-Durham (Durham, USA)

Members of the hotel staff are friendly, and you will not have any issues with them during your stay. The receptionists are welcoming, and they will make you feel at home. Furthermore, the housekeeping staff will always go the extra mile in performing all your requests.

There is always a space for your vehicle when you stay here. If you like to get a spot that is close to the doors, you can ask the valet parking staffs to assist you. You also need not to worry about your vehicle's safety as the parking lot is guarded 24/7.

DoubleTree Suites by Hilton Raleigh-Durham is located in a quiet business park, which is a good news for guests who are in the city for business. Downtown Durham is a ten-minute drive away, while downtown Raleigh is a 30-minute drive away. Moreover, the hotel is also close to the highway, so you'll have no trouble going to other locations.

Despite all rooms being smoke-free, some guests still smell cigarette smoke in their rooms. Make sure that you reserve a non-smoking room upon your booking. However, if you still find your accommodation unsatisfactory, ask for a room transfer.

Some servers at the restaurant seemed more interested watching TV than serving you, while some are rude when talking to customers. You can report them to their managers if that's what they deserve. In addition, remember that there are many restaurants and other dining options around.

Water in the pool is often too cold. However, this is the only issue voiced by guests with the said facility, which can be easily ignored.