Positive Reviews
positive:
The employees will greet you with a smile
Previous guests were impressed with the superior customer service they received during their stay. They reported that the employees are friendly and personable. The hotel is a popular with people visiting the nearby hospital, and those guests were particularly appreciative of the compassionate treatment they received from the staff.
positive:
It is highly affordable
Many guests selected this hotel because, at the time of their stay, it was the least expensive hotel in the area. They appreciated the low prices, which put them in a better position to afford other things on their trip.
positive:
It's in a great location
From the hotel, it's only a 20-minute walk to the Notre Dame campus, something that many previous guests took advantage of. It's easy to find, with a location right off of I-80 and I-90, and it's within walking distance of several restaurants including Ho Ping House and Legends of Notre Dame.
Negative Reviews
negative:
There are issues with the Wi-Fi
Quite a few guests experienced issues with the hotel's complimentary Wi-Fi. Many could not get connected all, and those that could found that they lost the connection many times, and that the download speed was rather slow.
negative:
The carpets need replacing
Several guests were displeased with the state of the carpets in their guest room. They described them as being threadbare in several places, and some guests noted rather large stains as well. Many guests hoped that they would be replaced soon, as it detracted from an otherwise enjoyable stay.
negative:
It lacks for soundproofing
Many reviews noted that there's a problem with the soundproofing in the rooms, and described the walls as being rather thin. Some said it was so bad they were unable to sleep, having been kept up by noise in the hallways, or the sounds of conversation of the TV in the neighboring rooms.