Positive Reviews
positive:
Convenient choice for Notre Dame.
The entrance to the University of Notre Dame campus is located opposite Quality Inn South Bend, while Notre Dame Stadium, home of the Fighting Irish football team, is about two miles away. This location makes the hotel a popular choice with those visiting the academic institute.
positive:
Friendly front desk staff.
The hotel's front desk staff has earned a reputation for being friendly and welcoming. Most guests report receiving a warm welcome upon arrival, while the standard of customer service is thought to be good.
positive:
Dining options nearby.
Guests report that a number of dining options can be found in close proximity to the hotel. A popular Asian restaurant is located across the parking lot, while a number of fast food and low-key restaurants, including Wendy's and Perkins, are located nearby.
Negative Reviews
negative:
Issues with cleanliness and maintenance.
A number of guests staying at Quality Inn South Bend are critical of the hotel's cleanliness and maintenance. According to reports, some rooms are well-used and showing signs of wear and tear around the edges. Meanwhile, guests report stained carpets, musty smells and dirty bathrooms.
negative:
Free breakfast receives mixed reviews.
While some guests seem to enjoy the complimentary breakfast on offer at the hotel, others are less impressed. According to the latter group, variety can be lacking while the quality of the food served has been questioned.
negative:
Pool area proves unimpressive.
The hotel's pool and hot tub have received criticism from past guests, who report that these facilities are dated and not well-maintained. Guests also describe the pool area, which is said to feature bare concrete, as unappealing.