About Mercure Canberra
A charming, heritage-listed property within walking distance of the Australian War Memorial, the Hotel Mercure Canberra offers four-star accommodations and private parking (at a fee).
Standard guest room amenities include a minibar, flat screen television, internet access, and a comfortable workspace. Some rooms also offer a kitchenette and/or a balcony overlooking the leafy internal courtyard.
The Hotel Mercure Canberra welcomes travellers with a 24-hour front desk and concierge services. Fitness and business centres are available on site.
A rich buffet breakfast is served daily at the Courtyard Restaurant, while the Ainslie Bar and Bistro is open for lunch and dinner.
The Canberra Centre is within walking distance, and the stunning Mount Ainslie Lookout is eight minutes away by car. The Australian Parliament House, Lake Burley Griffin, Questacon, and the National Gallery of Australia are also within a short drive.
Positive Reviews
positive:
High on Old World charm...
Many guests are charmed by the heritage-listed building's exterior, the open log fire in the cosy lounge, aquariums in the hallways, and the beautifully landscaped courtyard. The interior is also widely described as clean and comfortable, with a nice mix of modern and more "vintage" decor. The superior and loft-style rooms are particularly spacious, and the balconies are a much appreciated feature. Guests also enjoy the atmosphere (and food!) in the courtyard restaurant,bistro, and bar.
positive:
Caring, professional staff...
The reception staff have earned many glowing reviews for their friendly and professional service, with guests often delighted by "extra" gestures of hospitality to mark special occasions and prompt, thorough resolution of any reported issues.
positive:
A good location for sightseeing...
Travellers generally like the hotel's location, noting that the War Memorial and the Canberra Centre are about ten minutes away on foot. There's also a Red Bus stop right outside the hotel for guests interested in a hop on hop off tour, and many of the city's best attractions (Questacon, The National Gallery, and The Parliament House) are within a short drive.
Negative Reviews
negative:
Pricey parking...
The ample car parking lot on site was, until very recently, free of charge. Returning guests are generally unhappy about the new fee.
negative:
Ups and downs...
There is no elevator on the older property, and some guests struggle with suitcases on the stairs to upper floors and in the loft-style rooms. The walk may be worthwhile, however, as some of the standard level rooms have been described as uncomfortably small, dark, or noisy.
negative:
Aging disgracefully?
Guests unmoved by the hotel's "old world charm" generally describe the hotel as old and tired, often commenting that further renovations (and a higher level of housekeeping) would be a significant improvement.