Positive Reviews
positive:
Convenient Birmingham Location
This hotel is central to restaurants and shopping. There are a wide variety of restaurants within one mile of this hotel including Pappadeaux, Season 52, and California Pizza Kitchen. Summit Shopping Center is also nearby and you can enjoy a leisurely day of strolling through the shops.
positive:
Friendly Hotel Staff
Guests say the staff at this hotel are pleasant and easy to work with. They always greet you with a smile and a hello when you walk by. Staff are courteous and helpful, eager to impart their local knowledge of the area with all of their guests.
positive:
Welcoming Facilities
Guests say the lobby area is large, welcoming, and extremely clean. The fitness facilities are well-taken care of and extremely clean as well.
Negative Reviews
negative:
Hotel Needs an Update
This hotel is rather dated and in need of quite a bit of TLC and updates. Rooms and hallways are dark; carpets are old and worn; there is a general stale, musty smell; and furniture and walls are in disrepair and have seen much better days.
negative:
Lack of Some Amenities
Guests say there are no in-room refrigerators or microwaves, so you can't bring beverages up to your room and keep them cool, and neither can you bring food or leftovers up and warm them up in a microwave. Also, Wi-Fi is not free to guests, unlike many other hotels, which frustrates guests.
negative:
Bathrooms Need Updating
Some guests report that the bathrooms, much like the rest of the hotel, are old and need updating. They say there's mold in the showers and that water in the showers seems to back up quite frequently.