Hotel M Star Calumet Park (Chicago, USA)

Members of the hotel are very civil when interacting with guests. Most guests felt that the reception members were warm and intuitive when it came to recommending attractions, restaurants and pubs nearby that they thought might be of interest.

Guestrooms are well maintained and always kept clean as daily housekeeping is provided in all rooms. The bathroom has a shower and tub combination that is very spacious and the water pressure and temperature controls are quite good. Guests were also happy due to the hotel being close to the railway station.

The reasonably priced hotel offers you great services and a spacious room. The furniture and fittings are also well maintained and in great condition. The hotel is also close to many amenities and the railway station close by saves you commuting time.

A number of guests have complained about the noisy doors. A lot of slamming was going on and this was particularly disturbing especially late at night and early in the morning. Rooms near the street were very noisy because of the foot traffic and rowdy revellers.

Guests have complained about the sun loungers provided by the hotel saying that they were old and quite a number were broken. The towels were thought to be threadbare in some areas and dull looking. The number of sun loungers was also not sufficient to cater to all the guests at the hotel, especially during peak seasons.

A few guests have complained about the air conditioning. Some thought the unit was quite noisy and disturbed their sleep while others were very unhappy with the temperature controls. Some guests had difficulty in adjusting the AC.