Positive Reviews
positive:
Staff Gets Big Thumbs Up
A number of visitors are also patrons of the nearby airport, so they arrived at all hours of the night and day. Regardless of the shift, the employees seem to do an excellent job, according to most guests. They are cordial, professional and well informed about their hotel and the area.
positive:
24-hour Airport Shuttle
Several guests mentioned that they really enjoyed having the 24-hour airport shuttle that takes them into and from the hotel. Moreover, it was extremely helpful to visitors who were laid over unexpectedly.
positive:
Clean, Cozy Stay
Guests remarked that the guestrooms are fresh, well-maintained and comfortable. Although some guests had noise issues, a number of others mentioned that, for being by the airport, they found the hotel to be rather quiet.
Negative Reviews
negative:
Room Types Issues
While most visitors received the room they expected, some visitors were unable to have the rooms they purchased. For some travelers this was an issue because of the number of people in their party. However, for the most part, most travelers didn't have an issue and they received the room they expected.
negative:
Area Appears Somewhat Shady
A few visitors remarked that the area seems kind of rundown and a little sketchy. Some visitors remarked it's not a place they would want to walk around at night. Most guests, however, didn't seem to mind the area.
negative:
Charge for Car Parking
Some guests remarked that they were unaware that there was a charge for parking so they felt a bit blindsided by the news. The majority of guests though didn't seem shocked by the charge.