Positive Reviews
positive:
Welcoming and friendly customer service
The staff working at the La Quinta Inn West Long Branch produced numerous positive reviews from past guests. Welcoming and friendly, the customer service is also supposedly centered on being helpful at all times.
positive:
Ample amount of on-site facilities
Boasting an indoor pool, fitness center, business center and more, the hotel possesses an ample amount of on-site facilities - especially in relation to similar accommodation choices.
positive:
A short drive to the beach
With nearby restaurants and shops within walking distance, and the beach just five minutes away by car, most found the location of the La Quinta Inn West Long Branch to be convenient for their needs. Moreover, with useful transport links and plenty of on-site parking, getting to and from nearby areas is a breeze for the most part.
Negative Reviews
negative:
Odors plague rooms
Whilst the rooms at the La Quinta Inn West Long Branch were considered clean for the most part, they have developed a reputation for containing pungent smells. Whether it was the overbearing odor of smoke or mildew, the general room quality was dampened for many due to this issue.
negative:
Crowded breakfast area
In relation to the amount of guests the hotel can host, the breakfast area was often regarded as too small. Previous visitors have stated that they had to wait around for a considerable amount of time before acquiring their breakfast items from the buffet. Furthermore, the end time for breakfast was often considered too early.
negative:
Pool area problems
Although the indoor swimming pool area - complete with hot tub - was well received by most, a minority encountered problems when using the facility. These reported issues included the early closing time, too much chlorine, lukewarm water temperature, and the small size of the pool.