Positive Reviews
positive:
Staff deserves pat on their back
The staff at La Quinta Inn San Antonio Lackland does a commendable job when it comes to assisting the guests. They have been surely a helping hand by providing info about local area and POI's for many past visitors. Guests have appreciated their excellent level of service.
positive:
Plush beds for a peaceful sleep
You are guaranteed a peaceful sleep as you book your stay with this property. As expressed by past guests, the beds, bedding and pillows everything was so plush and soft that they got a good night sleep after a tiring day.
positive:
Several shopping and eating options
As you step out of this property, you get to explore several shopping and eating options. As expressed by previous visitors, you would like to treat your taste buds as you eat at the restaurant located close to the property.
Negative Reviews
negative:
Cleanliness demands attention
Some of the past guests have had issues with their room's cleanliness. In certain instances, guests have complained of dirt in the room. Also, the carpets and room furniture needs a thorough cleaning as reported by past guests.
negative:
Refurbishment- Need of the hour
As mentioned by guests, the property demands refurbishment as the rooms look outdated and tired. Some of the guests have not appreciated the smelly rooms, tired décor and outdated furniture in the room.
negative:
Shabby bathroom with mold everywhere
The bathrooms at La Quinta Inn San Antonio Lackland have not been able to impress past guests. In certain instances, guests have had problems with inconsistent temperature of water, hair in the sink and broken tiles. The bathroom looks shabby and has black mold all over it.