Positive Reviews
positive:
Decent for a Budget Stay
Days Inn San Antonio Near Lackland provides budget accommodation with good facilities. Decent rooms, conveniences like microwave, free Wi-Fi, refrigerator, comfortable beds, polite staff and great location close to close to Lackland Air Force Base make for a nice stay.
positive:
Convenient Location
The hotel is just few minutes’ drive from Lackland Air Force Base and offers a
perfect place to stay for anyone coming for the graduation on base. It is located alongside Highway 90 and is in close
proximity to various fast food restaurants, cafes, convenience stores and other
places of interest nearby.
positive:
Good Staff
The hotel provides a good customer service with express check-in and check-out for guests. The staff is very friendly and helpful and guests loved their efficiency.
Negative Reviews
negative:
Rooms Need Refurbishment
There have been complaints pertaining to cleanliness issues in rooms and also other issues like dirty bathtub, faulty light switches, shredded desk chair, dirty carpet, mold in bathroom and attention to detail was lacking.
negative:
Run-Down Hotel with Minor Issues
The hotel looks a bit dated and is in major need of major renovations. Unpleasant mold smell in the rooms, poor door locks, junk around the pool, moldy towels, old, broken air conditioner, falling curtains are some of the minor issues highlighted by guests. Though the facilities are adequate, the hotel interiors need uplift.
negative:
Lack of Daily Cleaning
Daily housekeeping is missing at the hotel and there have been major cleanliness issues in bathrooms and rooms which did not leave a good impression on guests.