Positive Reviews
positive:
Receptionists offer efficient service
Even if you arrive a bit earlier than expected, the staff instantly prepares your room and completes the check-in process in no time. Checking out is stress-free too. If there are any conflicts with your bill, the management settles it right away and apologizes even if they really don't need to.
positive:
Tranquil and safe location
Choosing a room facing the street won't be a problem, thanks to the thick walls. There is also negligible internal noise despite the hotel being pet-friendly. The immediate area looks safe even during late at night. Moreover, the staff is quick in warning the guests who get too loud.
positive:
High-quality yet affordable rooms
La Quinta Inn El Paso West's rooms are better than those in other hotels with higher prices. The bathrooms have good sizes and are spotlessly clean. In addition, the closets are large and do not have bad smells.
Negative Reviews
negative:
Water supply is unstable
The showers have weak pressure sometimes. There might be no hot water for days. However, the staff is alert in responding to these situations. Moreover, if the technician cannot sort things out quickly, you can ask for a room transfer when you experience this problem.
negative:
Leaking and noisy air conditioners
You might come across minor leaks so ask extra mats for that. Some air conditioners produce weird sounds. Others automatically decrease their temperature. Thus, you are advised to wear earplugs before going to sleep.
negative:
Basic breakfast and crowded dining area
The choices are not that many and the amount is not enough to fill your tummy. However, the taste of the food is satisfactory. You also have to wait to find a proper seat at times. Thus, you are advised to wake up early. Furthermore, there are restaurants near the hotel with better food.