Positive Reviews
positive:
Well-equipped rooms at affordable prices
Reviewers frequently said convenient in-room features like the mini-fridges and microwaves were appealing. Although the rooms were said to be straightforward, many guests found them to be well-kept and suitably clean and comfy for a short stay. Those prioritizing affordability welcomed the wallet-friendly room rates for the area.
positive:
Suburban San Antonio location near dining
Guests approved of the way there were several shopping and dining options in the area surrounding this budget property in the north-eastern suburbs of San Antonio, Texas. Furthermore, there were bus stops and petrol stations just steps away as well as ample free on-site parking. The direct access to the Austin Highway made it straightforward for drivers to reach downtown plus city attractions, theme parks, military sites, shopping malls, golf courses, sports venues and the airport.
positive:
Upbeat about customer care
Plenty of visitors spoke highly of the pleasant, professional and obliging members of staff who usually offered good customer care and a hassle-free check-in.
Negative Reviews
negative:
Critics took issue with some aspects of hotel
Several critics commented that they found certain rooms too small, especially when accommodating the maximum number of people. It also came as a disappointment to many guests that there was no breakfast included, other than free tea and coffee.
negative:
Cleanliness grumbles in some rooms
Although many guests were satisfied with the cleanliness standards at this property, some critics begged to differ. There were occasional reports of bathrooms that could have been more comprehensively cleaned, sporadic housekeeping visits and lingering musty smells in some rooms.
negative:
Free Wi-Fi left something to be desired
According to several critics, the free Wi-Fi network at this hotel fell short of their expectations. It was occasionally claimed that the service was beset by underwhelming speeds and patchy coverage.