Positive Reviews
positive:
Great for couples and families
Bringing the whole family will be more enjoyable due to the clean & invigorating pool. There is a gorgeous picnic area. The heart-shaped sinks are a nice touch. Moreover, getting upgrades to use the Jacuzzi inside the room is worth it.
positive:
Excellent location-near many attractions
Those who are interested in skiing will surely find this hotel amazing. It is just within a ten-minute drive from a well-known resort. The hotel is also great for concert goers and those interested in sightseeing.
positive:
Commendable amenities complete your stay
Knights Inn Poconos - Bartonsville's showers are very clean and have a nice water pressure. The beds are extremely comfortable. The refrigerators look modern and are totally functional. Moreover, despite the hotel's location next to a busy road, there is little traffic noise.
Negative Reviews
negative:
Issues with the linens
Guests are given towels that might not be enough if you want to stay for a week or so. Getting fresh ones is a bit hard. The sheets have stains and the curtains look like they need to be washed immediately. Thus, you are encouraged to bring your own towels. Moreover, the staff provides replacements as soon as possible.
negative:
Unsatisfying breakfast is served
There is nothing extravagant about the breakfast. The doughnut is great, but that's it. Sometimes, milk and coffee run out, leaving you with mere creamers. Thus, you are advised to wake up early so you can have a decent meal. If not, there are many eating spots near the hotel.
negative:
Minor conflicts may happen
You might be shocked due to the changes made on your reservation. For example, non-smoking room is changed to a smoking one. However, the employees did their best to sort things out fast, and sincerely apologized for the inconvenience.