Hotel BEST WESTERN PLUS Poconos (Tannersville, USA)

Although a few guests found the rooms at this hotel were on the small side, especially for families, most agreed that they offer neat and clean surroundings that are perfectly comfortable overnight or for a longer stay.

Guests are exceptionally positive about the location of this hotel. The easy on/off access to Interstate 80 is a plus point for many while others appreciated the nearby selection of shops and dining options and the proximity to popular area attractions.

Rates at the Best Western Plus Poconos often compare favorably to other hotel options in the Camelback Mountain area. Plus, the free extras such as Internet access and on-site parking help you to save money throughout the duration of your stay.

Although the housekeeping staff appear to do their best to cover up any smoke smells, it seems that they are not always successful. Also, a few guests had to turn off their air-conditioning unit as they were drawing in the smell of smoke from people congregating outside the hotel to smoke.

Reviews of this hotel occasionally highlight some minor maintenance issues. Guests report that the paint is old and has been touched up using various shades. Also, some of the bulbs in the lamps don't work and there are mold problems in some of the bathrooms.

Although many guests speak highly of the free breakfast, others were far less impressed and described issues such as undercooked and cold food. The staff, although otherwise friendly, can be overwhelmed by the number of guests. Plus, the cutlery is plastic.