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    Hotel JEN Singapore Orchardgateway by Shangri-La (Singapore, Singapore)

    Hotel JEN Singapore Orchardgateway by Shangri-La (Singapore, Singapore)

    About JEN Singapore Orchardgateway by Shangri-La

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Gym

    Rating overview

    8.9
    trivago Rating Index® based on 19931  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  9.6 / 10
    • RoomsVery good  8.1 / 10
    • ServiceExcellent  8.8 / 10

    Positive Reviews

    positive:

    Easy to get around

    The property is connected to a MRT station, Singapore's metro system, which makes it easy to get just about anywhere on the island. The hotel is located on Orchard Road where a number of shopping malls, restaurants and cafes can be found a short walk away.

    positive:

    Pool is really cool

    The hotel's rooftop pool is a real hit with travellers who rave about the views you can enjoy from the area. It was also noted that the pool is a decent size too and kept in a nice condition.

    positive:

    Bags stay free

    Don't worry if you are leaving late, the property offers free baggage storage for you. Visitors say this was a convenience as it allowed them to not have to worry about carrying their bags around town before heading out.


    Negative Reviews

    negative:

    Be prepared for multiple lifts

    Finding the lobby isn't exactly the simplest task in the world. Because the hotel is connected to a shopping centre, you will need to take two lifts to get there. Guests state that taking two elevators to get to your room can get a bit cumbersome after a while.

    negative:

    Spots can be missed

    While the property is fairly clean overall, a few travellers report that occasionally they would find an area in their room that wasn't tidied up properly.

    negative:

    Trouble in the bathrooms

    The design of the bathroom could be improved upon according to several visitors who note a lack of privacy for those who use the facilities is an issue. In addition to this, the bathrooms are also kind of small and do not have bath tubs.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Gym
    5. Parking
    6. Terrace
    7. Porter service
    8. Pool bar
    9. Outdoor swimming pool
    10. Conference rooms
    11. Non-smoking rooms
    12. PC with internet
    13. Restaurant
    14. 24-hour reception
    15. Snack bar
    16. Towels at the pool
    17. Laundry service
    18. WiFi in public areas
    19. Room service
    20. 24-hour room service
    21. Fax/Modem access
    22. Car hire
    23. Concierge
    24. Free WiFi (public areas)
    25. Infinity pool
    26. Pool
    27. Luggage storage
    28. Daily housekeeping
    29. Housekeeping
    30. Free WiFi
    31. Breakfast
    32. Regular disinfection
    33. Hand sanitizer provided
    34. Temperature screening
    35. Masks provided
    36. Safe distance
    37. Response protocol
    38. Online check-in/check-out
    39. New safety protocols
    40. Cashless payment
    For children
    1. Cot
    2. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Electric kettle
    8. Air conditioning
    9. Satellite TV
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Free WiFi (rooms)
    17. Coffee machine
    18. Flatscreen TV
    Sports facilities
    1. Bike rental
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 12:00

    Contact

    277 Orchard Road,  238858,  Singapore,  Singapore
    Telephone: +65 67088888 | Fax: +65 68314332

    Frequently Asked Questions about JEN Singapore Orchardgateway by Shangri-La

    • Is there a pool area at JEN Singapore Orchardgateway by Shangri-La?

      Yes, JEN Singapore Orchardgateway by Shangri-La offers 2 pool areas.

    • Are pets allowed at JEN Singapore Orchardgateway by Shangri-La?

      No, JEN Singapore Orchardgateway by Shangri-La doesn’t allow pets.

    • Is parking available at JEN Singapore Orchardgateway by Shangri-La?

      Yes, JEN Singapore Orchardgateway by Shangri-La provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at JEN Singapore Orchardgateway by Shangri-La?

      Check-in at JEN Singapore Orchardgateway by Shangri-La is available from: . Check-out time is by .

    • Where is JEN Singapore Orchardgateway by Shangri-La located?

      JEN Singapore Orchardgateway by Shangri-La is located in 277 Orchard Road, 238858, Singapore, Singapore.

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