Positive Reviews
positive:
Great location if you've got a car...
Drivers appreciate the large, free parking lot, and also consider the location convenient to many of the capital city's top attractions (the War Memorial, Parliament House, Questacon).Canberra Airport is about ten minutes away by car, and the shops, cafes, and eateries of Manuka and Kingston are also within a short drive.
positive:
Bring your appetite...
Guests like the choice of continental or hot buffet breakfast, noting both options offer a good variety of nicely presented choices. The happy hour in the bar is widely appreciated, and many enjoy the dinner menu as well.
positive:
Good value for money...
The rooms are generally described as clean, comfortable, and fitted with everything you need. The Superior and Family rooms rate particularly highly on value, as many offer multiple beds as well as a bit of extra square footage and unlimited free Wi-Fi to go with their large SmartTVs.
Negative Reviews
negative:
Loud voices, heavy doors...
Guests have reported difficulty sleeping due to inconsiderately loud guests, noting that the hotel is popular with large groups of tourists and sports teams, and sound insulation between the rooms and hallways is not great. The doors are heavy and tend to "bang" shut if not closed gently.
negative:
Showing its age...
The property is an older one, and guests have reported various areas in need of maintenance, including stained carpet, worn furniture or fixtures, and some mattresses past their prime. The televisions are operated with a keyboard, a nuisance for some.
negative:
The pool is a little too refreshing...
The outdoor pool is unheated, a disappointment for all but the kids and die-hards in temperate weather.