Positive Reviews
positive:
Popular swimming pool
Given that Singapore can get very hot and humid, it's unsurprising that the rooftop pool at Fragrance Riverside is a big hit with the guests - it's perfect for a cooling swim after a hectic day's sightseeing.Friendly staffGuests appreciate the friendliness and help they received from the members of staff at Fragrance Riverside. If you have any issue during your stay at this hotel, you'll be able to rely on a polite and efficient response.Good, central location in SingaporeFragrance Riverside offers an ideal location from which to explore the popular tourist attractions of Singapore. Numerous shops and restaurants such as 7-Eleven and Starbucks are within a short walking distance and Chinatown, also easily reached on foot, is a great place to spend a few hours. Via the nearby Clarke Quay MRT stations, the rest of Singapore is only a train ride away.
positive:
Friendly staff
Guests appreciate the friendliness and help they received from the members of staff at Fragrance Riverside. If you have any issue during your stay at this hotel, you'll be able to rely on a polite and efficient response.
positive:
Good, central location in Singapore
Fragrance Riverside offers an ideal location from which to explore the popular shops and tourist attractions in Singapore. 7-Eleven and Starbucks are within a short walking distance and Chinatown, also easily reached on foot, is a great place to spend a few hours. Via the nearby Clarke Quay MRT stations, the rest of Singapore is only a train ride away.
Negative Reviews
negative:
Small bedroom
According to a significant number of comments, the rooms at this hotel are very small. There's limited space for possessions and some guests concluded that they hadn't ever seen a smaller hotel room before. Also, not all the rooms have windows, which some guests disliked. However, upon requesting a room with a window, they were soon moved.
negative:
Unpopular bathroom configuration
Guests report that the private bathrooms are also on the small side and lack a shower screen or any dividers. So, when the shower is used, water is sprayed over the toilet and sink. Some guests disliked this set up and would have preferred a more comfortable experience.
negative:
Uncomfortable beds
A few guests found the beds a little uncomfortable but, on the whole, most people who stayed here seemed happy with the comfort offered by the rooms.