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    Hotel Hyatt House San Juan (San Juan, Puerto Rico)

    Hotel Hyatt House San Juan (San Juan, Puerto Rico)

    About Hyatt House San Juan

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.0
    trivago Rating Index® based on 5317  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  8.8 / 10
    • RoomsExcellent  8.5 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    San Juan Stop Off

    Just 2.5 miles away from San Juan's cruise terminal, this hotel's location is a hit with those departing for the Southern Caribbean islands. Visitors to the Puerto Rico Convention Center also favour this accommodation. Reviewers enjoy the restaurants, park and promenade in this Miramar hotel's neighbourhood.

    positive:

    24-Hour Employees

    Staff across all departments of this hotel receive heaps of praise for being friendly, helpful, and knowledgeable about the beautiful, colonial city of San Juan. Guests found the terrific team ready and willing to assist at all hours, making those stressful twilight transfers a much calmer affair.

    positive:

    Fabulous Facilities

    This hotel's well-equipped gym is popular with reviewers, as is its small-but-perfectly-formed swimming pool within landscaped gardens, oft described as serene, modern and stylish. Guests appreciated being able to use the more substantial pool facility and kid's play area of a neighbouring hotel from the same group.


    Negative Reviews

    negative:

    Room to Improve

    Guests have experienced long waits after reporting maintenance issues in rooms. Malfunctioning air conditioning and a lack of hot water in bathrooms are a recurring theme. The occasional traveller finds the housekeeping to be on the sloppy side of spotless, though the majority report sparklingly clean accommodation.

    negative:

    Lousy Soundproofing

    Some travellers have reported disturbances from the nearby airport and cruise terminal, while others needed earplugs to sleep due to the constant rumble of air-conditioning. A few guests have mentioned noise carrying from the room to room and from corridors, as well as from local construction work.

    negative:

    Eat Out

    Guests often grouse about the property's lack of food and beverage facilities, claiming that the simple, snack-based evening menu served in the hotel's small bar/restaurant space fails to offer much respite from cruise food. Several travellers were miffed to find the hotel's kitchen does not offer lunch.


    All amenities

    Property amenities
    1. Business centre
    2. Express check-in
    3. Lift
    4. Gym
    5. Parking
    6. Terrace
    7. Pets allowed
    8. Hotel bar
    9. Outdoor swimming pool
    10. Convenience store
    11. Conference rooms
    12. Non-smoking rooms
    13. PC with internet
    14. Restaurant
    15. 24-hour reception
    16. Snack bar
    17. Towels at the pool
    18. Laundry service
    19. WiFi in public areas
    20. Free WiFi (public areas)
    21. Pool
    22. Daily housekeeping
    23. Housekeeping
    24. Free WiFi
    25. Breakfast
    26. Online check-in/check-out
    27. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Cosmetic mirror
    8. Radio
    9. Desk
    10. Sitting area
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Microwave
    16. Fridge
    17. Hypoallergenic bedding
    18. Free WiFi (rooms)
    19. Coffee machine
    20. Flatscreen TV
    21. Closet
    22. Outdoor grill
    Sports facilities
    1. Pool table
    2. Fitness
    Theme / Type
    1. Airport hotel

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 12:00

    Contact

    615 Avenida Fernandez Juncos Distrito de Convenciones,  00907,  San Juan,  Puerto Rico
    Telephone: +1(787)9775000 | 

    Frequently Asked Questions about Hyatt House San Juan

    • Is there a pool area at Hyatt House San Juan?

      Yes, Hyatt House San Juan offers 2 pool areas.

    • Are pets allowed at Hyatt House San Juan?

      Yes, Hyatt House San Juan has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hyatt House San Juan?

      Yes, Hyatt House San Juan provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hyatt House San Juan?

      Check-in at Hyatt House San Juan is available from: . Check-out time is by .

    • Where is Hyatt House San Juan located?

      Hyatt House San Juan is located in 615 Avenida Fernandez Juncos Distrito de Convenciones, 00907, San Juan, Puerto Rico.

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