We’re comparing great hotel deals for you...

    Hotel Hyatt House San Juan (San Juan, Puerto Rico)

    Hotel Hyatt House San Juan (San Juan, Puerto Rico)

    About Hyatt House San Juan

    Situated near the marina at San Juan Bay, Hyatt House San Juan is a three-star aparthotel where amenities available to guests include 24/7 fitness and business centres and an outdoor pool. Studio and one-bedroom suites offer kitchenettes or full kitchens along with climate control, custom-designed Hyatt beds, seating areas, 42” flat-screen TVs, and free Wi-Fi. Bay View, accessible rooms, and pet-friendly units are available. Facilities at Hyatt House San Juan include a 24-hour front desk, meeting space, laundry and dry cleaning services, tour and tickets assistance, and paid on-site parking. A complimentary breakfast buffet includes an omelette bar. Plus, light meals and snacks are available from the H Bar and Guest Market. A complimentary grocery shopping service is also available. This hotel lies within a 15-minute walk of the Pan American Pier and the Puerto Rico Convention Center and is a 13-minute drive from Luis Munoz Marin International Airport.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.0
    trivago Rating Index® based on 5313  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  8.8 / 10
    • RoomsExcellent  8.5 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    San Juan Stop Off

    Just 2.5 miles away from San Juan's cruise terminal, this hotel's location is a hit with those departing for the Southern Caribbean islands. Visitors to the Puerto Rico Convention Center also favour this accommodation. Reviewers enjoy the restaurants, park and promenade in this Miramar hotel's neighbourhood.

    positive:

    24-Hour Employees

    Staff across all departments of this hotel receive heaps of praise for being friendly, helpful, and knowledgeable about the beautiful, colonial city of San Juan. Guests found the terrific team ready and willing to assist at all hours, making those stressful twilight transfers a much calmer affair.

    positive:

    Fabulous Facilities

    This hotel's well-equipped gym is popular with reviewers, as is its small-but-perfectly-formed swimming pool within landscaped gardens, oft described as serene, modern and stylish. Guests appreciated being able to use the more substantial pool facility and kid's play area of a neighbouring hotel from the same group.


    Negative Reviews

    negative:

    Room to Improve

    Guests have experienced long waits after reporting maintenance issues in rooms. Malfunctioning air conditioning and a lack of hot water in bathrooms are a recurring theme. The occasional traveller finds the housekeeping to be on the sloppy side of spotless, though the majority report sparklingly clean accommodation.

    negative:

    Lousy Soundproofing

    Some travellers have reported disturbances from the nearby airport and cruise terminal, while others needed earplugs to sleep due to the constant rumble of air-conditioning. A few guests have mentioned noise carrying from the room to room and from corridors, as well as from local construction work.

    negative:

    Eat Out

    Guests often grouse about the property's lack of food and beverage facilities, claiming that the simple, snack-based evening menu served in the hotel's small bar/restaurant space fails to offer much respite from cruise food. Several travellers were miffed to find the hotel's kitchen does not offer lunch.


    All amenities

    Property amenities
    1. Business centre
    2. Lift
    3. Gym
    4. Parking
    5. Terrace
    6. Pets allowed
    7. Hotel bar
    8. Outdoor swimming pool
    9. Convenience store
    10. Conference rooms
    11. Non-smoking rooms
    12. PC with internet
    13. Restaurant
    14. 24-hour reception
    15. Snack bar
    16. Towels at the pool
    17. Laundry service
    18. WiFi in public areas
    19. Free WiFi (public areas)
    20. Pool
    21. Housekeeping
    22. Free WiFi
    23. Breakfast
    24. Online check-in/check-out
    25. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Air conditioning
    6. Cosmetic mirror
    7. Radio
    8. Desk
    9. Sitting area
    10. Telephone
    11. Cable TV
    12. WiFi
    13. Fridge
    14. Free WiFi (rooms)
    15. Coffee machine
    16. Closet
    17. Outdoor grill
    Sports facilities
    1. Pool table
    2. Fitness
    Theme / Type
    1. Airport hotel

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 12:00

    Contact

    615 Avenida Fernandez Juncos Distrito de Convenciones,  00907,  San Juan,  Puerto Rico
    Telephone: +1(787)9775000 | 

    Frequently Asked Questions about Hyatt House San Juan

    • Is there a pool area at Hyatt House San Juan?

      Yes, Hyatt House San Juan offers 2 pool areas.

    • Are pets allowed at Hyatt House San Juan?

      Yes, Hyatt House San Juan has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hyatt House San Juan?

      Yes, Hyatt House San Juan provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hyatt House San Juan?

      Check-in at Hyatt House San Juan is available from: . Check-out time is by .

    • Where is Hyatt House San Juan located?

      Hyatt House San Juan is located in 615 Avenida Fernandez Juncos Distrito de Convenciones, 00907, San Juan, Puerto Rico.

    Interesting hotels nearby Hyatt House San Juan

    These hotels may also be interesting for you...

    Destinations nearby Hyatt House San Juan

    Other destinations close to Hyatt House San Juan

    Explore nearby attractions