Hotel Hyatt House Philadelphia-King of Prussia (King of Prussia, USA)

Even those accustomed to superior standards of service are astounded by the engaged enthusiasm of a workforce for whom it seems nothing is too much trouble. Experts at making arrivals feel welcome, staff foster a home-from-home atmosphere which is acknowledged and appreciated by first-timers and repeat guests alike.

Reviewers love the array of amenities on hand to entertain them during their stay. The fitness-conscious appreciate the well-equipped workout room and large pool. The 12-seater hot tub is a great place to unwind with friends, as is the popular bar with pool table and outdoor seating area.

A universally agreed upon fact is the supreme sleep quality afforded by outstanding beds. Scores of guests attest to having the deepest of sleeps on sumptuously soft mattresses, and claim the large duvets and plush pillows create an excessively comfortable environment that is difficult to drag oneself from.

One small but consistent complaint comes from tired guests who’ve slept badly because of noise. While the hotel’s proximity to the interstate is a convenience, traffic noise in road-facing rooms makes sleep difficult. Light-sleepers should request a room at the back of the hotel, which is less affected.

While the vast majority of guests are more than happy with their accommodations, some recent reviews suggest rooms are in need of a little TLC. Furnishings and decor are showing signs of ageing, while stained carpets and musty smells disappoint some guests accustomed to higher standards.

Negative comments pertaining to this establishment are rare. From time to time, a guest will gripe about a minor maintenance issue or suggest that the hot items at breakfast were actually cold, but these isolated experiences are seemingly just glitches in an otherwise excellent history of customer service.