Crowne Plaza Hotel Philadelphia - King of Prussia, an IHG Hotel (King of Prussia, USA)

Guests really appreciated being able to walk to the King of Prussia Mall, which is among the largest in the country. If you're in the mood for some retail therapy, this property makes it easy to indulge, or even just window shop.

There were numerous reviews from guests who commented how the staff were always willing to go out of their way to help, and did so while maintaining pleasant attitudes. Some guests commented they make a point to stay here repeatedly because of the great service they receive during each visit.

Unlike some properties that charge extra for parking and Wi-Fi access, this hotel offers those perks for free. That reality did not escape the notice of guests, who felt the complimentary amenities boosted the overall value of their stays.

Many guests commented that the food in the restaurant was not memorable. In most cases, it was edible, but usually, after guests tried it once, they decided to go elsewhere to get their dining needs met. Fortunately, that wasn't hard to do, since there are so many other restaurants in the area.

Although the hotel offers complimentary passes to an adjacent fitness center and swimming pool, there was feedback from guests who said it would have been much more convenient if those amenities were located on-site. Instead, you have to cross a busy road to reach them.

This hotel does not offer a complimentary breakfast, and that disappointed many guests. Some room types include breakfast, but guests felt the food should've been a standard perk. If this is a concern, be sure to budget breakfast costs into your stay.