Positive Reviews
positive:
Easily accessible by car
Guests generally liked the location of this hotel just off the intersection of Interstate 40 and US Route 45. It paved the way for uncomplicated access to area attractions, golf course, academic institutions, shopping malls and downtown Jackson, about ten minutes' drive away, for the Rockabilly Hall of Fame celebrating Tennessee's contribution to the music genre. Guests also liked having a wide choice of dining options to suit all budgets and tastes nearby. There were also gas stations and convenience stores in the vicinity.
positive:
Clean, comfy and affordable rooms
The rooms were reportedly straightforward but adequately clean and comfortable for a stopover, although a few critics claimed they were quite small. Many visitors liked the way rooms were equipped with coffee-makers and large flat-screen TVs. Freebies like ample parking, a newspaper and the continental breakfast were a bonus for budget-conscious travelers.
positive:
Pleasant personnel
According to many reviewers, employees at Howard Johnson Inn Jackson were often pleasant, helpful and attentive.
Negative Reviews
negative:
Irritating noises and smells reported
Light sleepers occasionally blamed thin walls for enabling them to hear noises from adjacent rooms. There were also accounts of unpleasant smells such as pet odors and lingering smoke in parts of the property.
negative:
Cleanliness and maintenance grumbles
Cleanliness standards left something to be desired, critics occasionally claimed. Issues reported included inconsistent housekeeping standards, trash leftover from previous occupants, mold, inadequately cleaned bathrooms and carpets that could have been more thoroughly vacuumed. Maintenance grumbles focused on issues like tired-looking furniture and outdated decor.
negative:
Mixed feeling on free Wi-Fi
Although reviewers welcomed the gesture of free Wi-Fi access, some were frustrated by an occasionally poor signal or slow speeds.