Hotel Houston Marriott Westchase (Houston, USA)

Generally, guests thought the rooms were very clean. Cleanliness complaints were expressed only very rarely and guests were more likely to remark that the housekeepers clearly do their jobs thoroughly.

Guests remarked that they really liked the beds at this property. Even if it's sometimes hard for you to sleep soundly while away from home, you may have a much different experience here, Specifically, you can expect the mattresses to be soft, yet supportive.

Guests were very impressed that the hotel has a full-size indoor/outdoor pool, plus a children's pool. The latter was a nice, unexpected surprised, especially when guests had youngsters who were tired of being stuck in their parents' cars and wanted to get rid of excess energy.

Guests weren't blown away when they ordered drinks from the bar here. Besides saying the bar lacked atmosphere, guests griped that their bills seemed much too high, even when they ordered very basic drinks. You may want to keep that in mind before using the bar as a meeting place for drinks with an important client.

There were numerous comments that staff members sometimes fell short when it came to delivering the kind of service that was expected at this hotel chain. Problems seemed most likely to occur when guests were trying to resolve issues like room mix-ups or incorrect charges.

Keep in mind that you may have to wait a while if using the elevators here. Even though several elevators operate simultaneously, guests warned the elevators were a lot slower than they anticipated.