Hotel Homewood Suites Williamsburg (Williamsburg, USA)

The reception and management staff front desk receive many rave reviews for their friendly, efficient service, and the housekeeping department often gets kudos for "spotless" guest rooms. Compliments also go to the chef; many guests give the complimentary breakfast and evening reception high marks for variety and presentation.

Guests frequently describe the rooms as "huge". Families in particular love the well equipped kitchens and practical layout with one or two separate bedrooms, each with its own television. Kids also love the outdoor pool, which is widely described. The grounds are also nicely maintained, with plenty of green space and a pond with a fountain.

Drivers appreciate that there is plenty of free parking and the hotel is easy to access from the highway. Guests find the hotel very convenient to Colonial Williamsburg; the Visitors Center is about five minutes away in the car. Many also book the hotel for a day at Busch Gardens, also not very far away.

Guests are increasingly describing the rooms as "old and tired", with worn, dated furnishings, carpet, and bathroom fixtures. Plumbing or other maintenance issues related to the building's age and condition have added an element of stress for some guests on vacation.

Most guests find something to like at the complimentary breakfast. However, a few guests have found the atmosphere a bit too crowded or chaotic after 8am and recommend getting up early to avoid the "feeding frenzy".

A few guests were kept up by their neighbors speaking at a normal volume, or received an unexpected wake-up call from housekeeping on check-out day.