Positive Reviews
positive:
A home away from home..
Many guests "feel right at home" in the roomy suites, which feature comfortable furniture and well equipped, functional kitchens. Some rooms even offer fireplaces, a much-loved amenity in the cooler months. Young families particularly enjoy the outdoor pool, sunny courtyard, and basketball court.
positive:
Friendly, knowledgeable staff..
The reception staff frequently receive very positive reviews. New visitors to the area are grateful for their clear directions, restaurant recommendations, and suggestions for things to do, all delivered with genuine smiles and a friendly, professional manner. Guests also note that the team takes very responsive and cheerful approach to dealing with any maintenance or other concerns.The breakfast buffet receives high marks for variety and presentation, and the evening receptions are also very popular.
positive:
An exceptionally clean and tidy property..
The housekeeping team have been described as "world class", with many guests praising their level of attention to detail. The lobby and grounds are also widely described as nicely maintained.
Negative Reviews
negative:
Starting to get old..
Though many guests describe the rooms as comfortable, some go on to describe the decor and furnishings a bit "worn" and "dated". However, an interior renovation is underway as of 2015.
negative:
Light sleepers, take note..
Though many guests describe the rooms as quiet, the air conditioning and heating system also seems to be showing its age, as several light sleepers have found it too noisy for a good night's rest.
negative:
It takes all kinds..
Though the hotel has received consistently high reviews for the rooms, staff, and amenities, there is no pleasing everyone. A few guests have reported disappointment in the breakfast, discovered an item the housekeeping team missed, or found the layout of the building a bit sprawling and awkward to navigate.