Positive Reviews
positive:
Welcome "home"...
Guests often comment that the suites feel like "home away from home" with thanks, in large part, to the convenient kitchenette. The recent renovation is getting rave reviews as well; travellers generally describe the rooms as spacious, "new," and sparkling clean. Families and couples particularly love the one-bedroom and two-bedroom suites, noting the heavy door between the bedroom and living area lets night owls and early birds peacefully coexist.
positive:
Five stars for the staff...
Guests are generally very pleased with the level of customer service across all departments, describing the front desk, housekeeping, and kitchen staff as friendly, helpful, and professional. The hearty buffet breakfast and weeknight social hours also add a lot of value for hungry travellers.
positive:
Shop (and eat) til you drop...
Guests love that there are so many fast food and casual restaurants within walking distance of the hotel. There are also several big box stores in the area, and the outlets are only a mile up the road. Sightseers note that all the delights of downtown are just 10-15 minutes away.
Negative Reviews
negative:
Squeeze in your workout...
Fit travellers generally find the gym a bit small and limited in equipment, though the outdoor pool and basketball court are well maintained and much appreciated.
negative:
And to (almost) all a good night...
Though many guests enjoy a great night's sleep, a smaller number are kept up due to noisy neighbours or air conditioning.
negative:
Nobody's perfect...
Though the staff receive largely positive reviews, guests occasionally report disappointing customer service at the front desk or housekeeping oversights.