Positive Reviews
positive:
Good value for money..
Guests often remark that the hotel offers very good value for money, particularly for young families. Travelers on a budget are quick to list the "free" amenities, which include parking, Wi-Fi, a hearty breakfast, and the evening reception.
positive:
Plenty of room to relax..
Guests often describe the rooms as spacious and sparkling clean, with comfortable beds and well equipped kitchens. The two-bedroom suites are prized by groups and families for the extra space and privacy. The pool and hot tub are also widely described as very clean, inviting spaces.
positive:
Seven minutes from the beach..
Many guests describe the hotel's location as very convenient, close to Presque Isle State Park and beaches. The Mill Creek Mall and a few chain restaurants are within walking distance, ideal for travelers who want a break from driving. Guests also often note that the friendly, efficient front desk team is happy to provide directions and recommendations.
Negative Reviews
negative:
Hit and miss housekeeping..
Though many guests describe their rooms as clean, other have housekeeping issues to report, including ill-fitting sheets or poorly made beds, stained carpeting, or "surface cleaning" in the kitchens and bathrooms.
negative:
Where there's smoke..
Though the hotel has a non-smoking policy, several guests have arrived to find cigarette odor in their rooms due to fellow guests who managed to break the rules without penalty.
negative:
Time for an update..
Though many guests describe the rooms as comfortable, many also find the decor and furnishings a bit "worn" and "dated". The air conditioning and heating system also seems to be showing its age, as several guests have described it as noisy and ineffective.