Positive Reviews
positive:
A good location
Homewood Suites by Hilton Chattanooga-Hamilton Place is centrally located and is just .5 miles walk from Hamilton Place Mall where you'll find lots of restaurants, shops and entertainment venues. You're a short drive away from most of the area's most popular tourist destinations. And because the property is just off I 75, getting in and out is a breeze.
positive:
The staff makes you feel at home
A warm, helpful and dedicated staff welcomes you at check-in and is there for the duration of your stay. They are happy to accommodate most any request and they can point you in the direction of places to eat and the most popular local attractions.
positive:
Pets are welcome
It's great that this hotel welcomes pets, especially for those who like to travel with their favorite four-legged friends. Fees and restrictions may apply to this amenity.
Negative Reviews
negative:
There are smoking rooms here
Homewood Suites by Hilton Chattanooga-Hamilton Place offers both non-smoking and smoking rooms. This is quite evident, because when you step over the threshold of a room that has housed smokers in the past, the acrid, stale smell of second-hand smoke is hard to miss. If this is a problem for you, be sure to state your preference for a non-smoking room upon booking, and then again at check-in.
negative:
The hotel needs a facelift
It's been a while since this hotel has been renovated and it shows. Stained carpeting, dated furnishings and bathroom fixtures that have seen better days are among the worst offenders.
negative:
Housekeeping is hit or miss
Sometimes the housekeeping at this hotel is OK but sometimes it really misses the mark. Carpeting that needs better vacuuming, trash left behind and hairs left in places they shouldn't be can detract from your stay.