Positive Reviews
positive:
Enjoyable location
Guests have enjoyed the location of this extended-stay hotel, finding it a more chilled option than staying downtown yet near shopping and many dining destinations and within a reasonable driving distance of the city’s most popular attractions. The nearby I-85 makes area travel fairly simple.
positive:
Clean and spacious suites
Reviews suggest that you can look forward to a good standard of accommodation here. Guests find that the studios and suites are clean, spacious, and come equipped with a decent selection of amenities. These amenities, particularly the full kitchens and the Wi-Fi service, add convenience to a stay here.
positive:
Good front desk service
The staff at this Atlanta Midtown hotel attract plenty of positive feedback. There are occasional exceptions but guests have typically been impressed by the friendly service, also commenting that they found the staff approachable and happy to help with any questions.
Negative Reviews
negative:
Extra parking costs
Guests haven’t been impressed with the extra fee for valet parking. While it is not unusual for a hotel in a city centre location to charge for parking, the fees charged here are found to be on the high side. No self-parking alternative is available at the hotel itself.
negative:
Additional valet concerns
In addition to disappointment at having to pay extra for valet parking, guests also note that they felt rushed to unload their car and then were often kept waiting to get their car back. Some guests have also mentioned that they felt under pressure to give tips.
negative:
Occasional housekeeping issues
Although guests have found the suites here clean upon arrival, a fair number have had cause to complain about the standard of the on-going housekeeping service. More than one suite was left uncleaned due to the staff noting a do not disturb sign - a sign that guests are adamant they removed.