Hotel HomeTowne Studios Dallas - Fort Worth (Fort Worth, USA)

The professional assistance of the staff was praised by guests. They went above and beyond to assist the guests with their needs such as courteously answering all their questions, helped resolved their issues, and have accommodated all their special requests.

Guests were impressed with the well-maintained bathroom area with great water pressure. The shower area was spotlessly clean and the water pressure was so strong and amazing. As a result, guests were able to enjoy getting into the shower anytime of the day.

Previous guests were pleased with the air-conditioning system provided at the hotel. The temperature was cold enough and was perfect for summer or hot temperatures. The units worked so well that guests did not have any issues with the room temperature.

Most guests were disappointed with the disturbing smell of smoke which was present inside the non-smoking rooms. Despite efforts to sanitise or spray air fresheners, the smell was so strong that guests had difficulty functioning normally inside the rooms. The smell of cigarette smoke was very noticeable!

Aside from the flat and tiny pillows, most guests also had issues with the overall quality of the beds or mattresses. They were too firm so guests had experienced back pains. As a result, some guests had to buy pillows form nearby stores or sleep on top of their clothes for added comfort.

Guests were annoyed with the poor quality of the Internet especially inside the rooms. They could not connect their gadgets such as laptops or smart phones properly due to unstable Internet signal.