Positive Reviews
positive:
Convenient parking facility
Parking is not offered free but it is easy, with an overflow area located directly across the street. Moreover, you can rest easy knowing that when you arrive at the hotel, there would be a space for you to park your vehicle.
positive:
Convenience store and vending machines are on-site
Holiday Inn Express Fort Worth Downtown has a small area with frozen dinners, chips, sodas and candy bars if you do not want to leave the building. Moreover, if you are unable to find the food that you like, there is a convenience store just beside the establishment.
positive:
High-speed Wi-Fi connection
The Wi-Fi connection works perfectly and without interruptions. When you have troubles accessing sites, you can call the front desk to send a technician right away. Thus, when you stay here, rest assured that your needs to access the Internet will be provided.
Negative Reviews
negative:
Unreliable and disappointing shuttle service
Shuttle service seems to be late at all times. Moreover, some guests weren't impressed by the driver of the van, saying that some drivers aren't friendly, don't help guests with their luggage, or drives carelessly. If you can afford it, it may be wise to just ride a cab wherever you're going.
negative:
Some linens look dirty
Some of the guests experienced switching rooms because of the condition of the bedding. Upon entering your room, check your bed if the linens have strands of hair or stains in it.
negative:
Minor bathroom issues
A few of the common negative reviews were about the faulty bathroom facilities. Showerhead were spraying everywhere inside and on the floor in the bathroom, broken flush of the toilet, and weak water pressure are the most common negative remarks. However, you can call for a housekeeper or a maintenance staff and they will respond immediately.