Positive Reviews
positive:
Very convenient location...
Few guests fail to mention the hotel's location near Fort Bragg, and note that the property is surrounded by restaurants, including popular chains such as Red Lobster and Texas Roadhouse as well as local eateries. The airport and downtown are also within a short, straightforward drive.
positive:
Inviting, well organized rooms with a pool...
Many guests rave about the practical layout of the bright, roomy suites, and are generally favorably impressed by the overall level of comfort "for the price": the comfortable beds and kitchenette area are particularly appreciated. Young folks also enjoy the inviting outdoor pool, while four-legged guests appreciate the nicely maintained grounds and courtesy stations along the walking track.
positive:
Friendly, welcoming staff...
The reception and management staff have received many glowing reviews for their friendly, efficient service, and the housekeeping department often gets kudos for squeaky clean guest rooms.
Negative Reviews
negative:
Light sleepers, beware...
Guests have lost sleep due to poor sound insulation between rooms and floors, noting it is possible to overhear conversation at normal volume as well as little ones (or four-legged ones) using their "outside voices."
negative:
Not to everyone's taste...
Though the breakfast is widely popular, the prepackaged breakfast sandwiches are not appealing to every guest. Those who like to sleep in find the breakfast ends too early on weekends, and others yet are appalled to find dogs in the common areas.
negative:
Satisfaction not guaranteed...
Though the staff earns many positive reviews, a few team members have been described as "unprofessional" in manner, or else found unable to resolve a problem to the guest's satisfaction. Inappropriate room assignment, maintenance issues, or billing errors seem to be the most common.