Positive Reviews
positive:
Five stars for the staff..
The front desk staff have received many rave reviews for their friendly, informative, and professional customer service, with guests often noting that they are pleased to recommend restaurants, make sight-seeing suggestions, and accommodate early check-ins or other requests whenever possible.
positive:
Clean, comfortable, and modern rooms..
The Hilton San Diego Mission Valley is an older property, but its recent interior renovation is receiving many rave reviews. The lobby and guest rooms are generally described as very clean, modern, and inviting. Bookworms love the spotlight on the headboard for reading in bed, and many also appreciate the motion-activated lights along the floor leading to the bathroom: no more fumbling for the switches in the middle of the night!
positive:
Convenient, central location..
Drivers appreciate that there is plenty of parking, and that the hotel is easy to access from several major freeways. Many of the area's top attractions (Sea World, the San Diego Zoo, Balboa Park, Qualcomm Stadium, Petco Field) are within a 10 to 20-minute drive. The hotel is also right across from a large mall and several restaurants. The trolley station a couple of blocks away offers a convenient lift downtown. Beautiful Mission Beach is only 15 minutes away.
Negative Reviews
negative:
A noisy night for some..
Several guests have reported a sleepless night due to noisy neighbors, barking dogs, or traffic noise. Guests in rooms near the ice machine or elevator have also had a hard time sleeping.
negative:
The kiddie pool..
Guests often comment that the pool is very small, but it is popular with young children, a disappointment for some single adult guests who had planned to relax poolside.
negative:
Climate control issues..
A few guests sweated over ineffective air conditioning, and others reported a "chilly" atmosphere at the front desk or in the restaurant.