Hotel Hilton Salt Lake City Center (Salt Lake City, USA)

The front desk staff frequently receive rave reviews for their friendly, professional, and efficient customer service, with guests often commenting "they can't do enough for you". Compliments also go to the chef, with many guests raving about the made-to-order omelets at the buffet. The Starbucks in the lobby is well appreciated, too.

Guests generally describe the rooms as very well maintained, quiet, and spacious. The bathrooms are "luxurious" and many tired travelers report an excellent night's rest in a comfortable bed. Four legged guests feel right at home, too. Guests generally describe the pool and fitness area as very well maintained.

Guests often describe the location very convenient, noting it is steps away from the the Salt Palace Convention Center and the new light rail line, which makes travel around the city easy. There are also many restaurants, bakeries, and nightlife within walking distance. Temple Square is a five-minute walk.

Several guests have found the fee for self parking "excessive", and a few also describe the garage as dark and daunting to navigate, especially after a long day of travel.

Though many guests arrive to find their rooms very clean, some have found the housekeeping services a little inconsistent. Top issues seem to be infrequent vacuuming, failing to restock toiletries and coffee, or oversights on the bathroom surfaces.

Though the staff have received many positive reviews, a few guests have had disappointing experiences at the front desk, reporting indifferent or even impolite responses to their booking, maintenance, or other issues. Some also report a long wait for the breakfast buffet,.