Positive Reviews
positive:
Conveniently Located
This hotel is ideal for those visiting the University, but the hotel also boasts a convenient location for travelling to the three neighboring cities of Washington D.C., Baltimore and Annapolis, and is easily accessible to both the 495 and 295 Interstates. The BWI Airport is also a short drive away.
positive:
Dining Delight
Guests were quite impressed with the onsite restaurants, which not only serve great food, but also employ friendly servers. The breakfast is bountiful and varied, and the dinner dishes are well-prepared and delicious.
positive:
Comfortable Stay
The hotel offers many great facilities and offers helpful services. Guests especially enjoyed the pool area. The complimentary shuttle service is a major highlight – it runs all day and is very convenient. Of course, guests also loved their well-equipped rooms, which boast a private refrigerator and microwave.
Negative Reviews
negative:
Sub-Par Cleaning
The quality of cleaning in the rooms could be improved. Guests didn’t get the impression that their rooms were refreshed for their arrival when they checked in. In addition, guests said that housekeeping occasionally forgot to refill used items in their rooms.
negative:
Minor Errors
Booking issues seem to be a common problem here. Guests reported complaints about either not getting the room they requested, being charged more than they had originally booked for, or not being compensated for the breakfast that they originally were told would be complimentary.
negative:
Come With Wheels
You’ll need a car to get around town. Guests say you can’t really get anywhere on foot, as this part of the city is not pedestrian-friendly.