Hotel Hilton Garden Inn Tucson Airport (Tucson, USA)

There were numerous reviews given by guests who proudly said they make a point of staying at this property every time they are in the area. When guests were providing details about their first stays, they frequently said they;d love to come back soon because the experiences they had were so pleasant.

Many guests loved how the hotel has an outdoor pool that helped them beat the characteristically intense Arizona heat. However, they were especially impressed that it has a "lazy river" that they could float around on to relax. This amenity was appreciated by guests of all ages.

Guests generally found that the staff were quite courteous and extremely service oriented. Reviews often mentioned how staff members were eager to make guests feel welcome, and that they were always ready to provide help, regardless of the hour.

Guests were not happy about how loud the air conditioner was when it was turned on. Guests complained that they were woken up by the noise from it, especially when the units were turning on as part of a periodic cycle.

Remarks from guests reflected the belief that breakfast should have been offered for free, especially considering the prices guests had paid to stay at the hotel. Guests thought the price was high for what the buffet provided, too.

This hotel has adjustable mattresses with air chambers in them. Guests said it seemed like the mattresses are in need of replacement. They reported problems like sunken in areas of the mattresses, or said the adjustments they made did not seem to cause positive changes.