Positive Reviews
positive:
Handy location right by the airport
Air passengers loved being just one block from Tucson International Airport, which was a short walk or free shuttle ride from the front door. It was also a short drive from Interstates 10 and 19, which offered uncomplicated access to area attractions, theme parks, shopping malls and downtown Tucson for the University of Arizona. Lovers of the great outdoors liked the easy access to area beauty spots and the cacti-filled landscapes of Saguaro National Park, about 30 minutes' drive away.
positive:
Pleasant staff
Plenty of visitors spoke highly of the customer service, often calling personnel friendly, attentive and accommodating.
positive:
Affordable, comfy and modernized rooms
The often inexpensive room rates were a plus for budget-conscious guests, many of whom said their stays represented fair value for money. Many reviewers praised the modernized rooms for their contemporary decor, spaciousness and good standard of cleanliness. Reviewers often commented that the rooms were well-equipped with coffee-makers, hairdryers, cozy beds and flat-screen TVs. Another bonus was the way upgrade rooms added extras like more space, microwaves and fridges. Plenty of visitors on a budget also welcomed perks like complimentary Wi-Fi and the free breakfast.
Negative Reviews
negative:
Occasional maintenance and cleanliness issues
Critics occasionally took issue with cleanliness standards, noting concerns about inadequately cleaned bathrooms, inconsistent visits by housekeeping, dirty carpets and trash leftover from previous occupants in some rooms. There were also a few maintenance complaints focusing on malfunctioning locks and tired-looking furniture in certain rooms.
negative:
Nuisance noises
Sometimes light sleepers reported being disturbed by occasional aircraft noise from the nearby airport and airbase. Noise from adjacent rooms and corridors also proved bothersome for some guests.
negative:
Limited dining options nearby
Apart from a couple of roadside eateries like diners, there were reportedly limited dining options in the immediate vicinity of the property.