About Hilton Garden Inn Oakbrook Terrace
Offering a free weekday shuttle service, the Hilton Garden Inn Chicago/Oakbrook Terrace (Formerly the Hilton Garden Inn Oakbrook Terrace) makes it easy for guests to explore the area.
Accommodations at the Hilton Garden Inn Chicago/Oakbrook Terrace feature 37-inch televisions and complimentary high-speed Internet access. They also include microwaves, coffee makers and refrigerators. There's a work area in each room, too.
The hotel has an indoor pool and a fitness center. There's also a business center that's open 24 hours.
Food is available for breakfast and dinner at the Garden Grille and Bar. Alternatively, guests can go to the Pavilion Pantry to buy microwaveable options to eat in their rooms.
A two-minute walk from the Drury Lane Theatre, the hotel is 11 minutes from the Elmhurst Art Museum by car.
Positive Reviews
positive:
The Atmosphere is Quiet and Relaxing
This hotel has a low noise policy which you will be informed about upon check-in. Guests said that rule tended to cut down on excess noise and create an atmosphere that was more rejuvenating than they had come to expect when staying away from home.
positive:
Friendly and Courteous Staff Members
Guests spoke favorably about the attitudes of the staff members and felt the employees went out of their way to make stays pleasant. Additionally, if there were any problems, these were usually resolved quickly after being reported.
positive:
Well-Equipped Rooms
When staying here, you'll likely find the accommodations have everything you need to feel well taken care of away from home, and maybe even more. Guests appreciated how the rooms had some amenities that are not always standard in other hotels, such as irons and ironing boards, and microwaves.
Negative Reviews
negative:
The Beds Are Not Comfy
Guests had various complaints about the beds. Sometimes, they said the pillows were too soft so they did not give adequate support. More often though, guests griped about the beds, and mentioned how the mattresses were either much too hard or had sagging sections. These issues were discussed despite the fact that this chain has mattresses that should adjust for comfort.
negative:
No Complimentary Breakfast
Some guests were slightly disappointed to find out that breakfast is not included as a standard amenity, so it's something you must pay extra for. However, guests who chose to pay the fee were frequently impressed with the taste of the items and the available selection.
negative:
The Parking Lot Can Get Crowded
Because the hotel shares its parking area with other businesses, including a cinema, it can become very hard to find a parking space. Some guests reported having to park a significant distance away.