About Hilton Garden Inn New Orleans Convention Center
Offering warm and caring service, the Hilton Garden Inn New Orleans Convention Center is just one stop from the French Quarter via public transportation.
There are either two double beds or a king bed in each room at the Hilton Garden Inn New Orleans Convention Center. The work desk is designed for comfort, and free Wi-Fi is provided. The rooms have microwaves, coffee makers and refrigerators, too.
This hotel offers complimentary snacks and beverages in the lobby. Also, it has a 24-hour business center with remote printing, plus a gym and an outdoor pool.
Breakfast, lunch and dinner are available in the Garden Grille and Bar, but guests can also buy snacks from the Pavilion Pantry. The Pavilion Lounge offers drinks, too.
A six-minute walk from the National World War II Museum, the hotel is approximately five miles from the Westside South Shopping Center.
Positive Reviews
positive:
Well Equipped Rooms
Guests commented that the rooms had the kinds of amenities they appreciated to make their stays more pleasant. Some particularly liked the single-cup coffee makers and the Neutrogena toiletries. Guests often said they would be sure to stay here again during their next visit to the area.
positive:
The Staff Are Phenomenal
There were numerous compliments for staff members who seemed to all have the attitude that going above and beyond for their guests was an expected practice, and something they'd do at all times. Guests frequently said that the things staff members did for them without question were extremely impressive.
positive:
The Hotel is in a Good Location
Guests liked being able to walk to many attractions, but they also thought it was handy to be so near public transportation options and the Amtrak station. No matter what you plan to do in New Orleans, this hotel is located well so it's easy to get around.
Negative Reviews
negative:
Valet Parking Costs A Lot
There were some comments that the price for the hotel's parking service was higher than expected. Although there are some public parking options nearby, some guests felt those choices seemed to be inconvenient, so they opted to just pay the valet fee.
negative:
The Mattresses and Pillows Need to Be Improved
Guests were often dissatisfied with the way their beds and pillows felt. They tended to say the mattresses were extremely hard and made it feel like they were sitting on the ground. Also, the pillows were too soft and collapsed under weight rather than being supportive.
negative:
Unexpected Fees and Taxes
Sometimes, guests were taken aback when reading their bills. They noticed fees and taxes that added a lot to the cost of their rooms in some cases. Be sure to get an explanation when checking in.