Positive Reviews
positive:
Awesome service/tasty breakfast.
Many guests say the staff at this hotel is awesome: helpful, friendly, courteous, and very professional. Staff members respond promptly to requests by guests and go to great lengths to keep guests happy. Further, guests have reported that they love the br
positive:
Clean and comfortable rooms.
According to guests, the rooms here are very clean and comfortable. The bathrooms are large, beds and pillowtop mattresses are super comfy, while the amenities are great. The guestrooms have plenty of space, big enough to fit a wheelchair.
positive:
Good location.
Guests love the fact that this hotel is located very close to the track and field complex in Cajun Dome and Cajun Field, not to mention many fine restaurants a walking distance away. Meanwhile, Lafayette Regional Airport is just a 10-minute drive from thi
Negative Reviews
negative:
Strange payment policy.
Several guests have reported that this hotel charges a certain fixed fee for each day that guests stay at this property and then hold it for days after guests leave. This is quite different from the normal practice of charging a one-time deposit fee.
negative:
Housekeeping lapses.
Some guests say that whereas they found their rooms immaculately clean when they checked in, housekeeping standards did not always remain as high throughout their stays. Musty odors in the rooms and bathrooms have also been reported.
negative:
Average room service.
Guests have found issue with the room service which they say is not nearly as good as service in the restaurant and cocktail bar.