About Hilton Garden Inn Frisco
A three-star hotel, the Hilton Garden Inn Frisco places guests near the Dr. Pepper Arena and Ballpark and shopping at the Stonebriar Mall. Amenities available to guests include fitness and business centers, an outdoor pool, and free parking.
Rooms provide air-conditioning, en-suite bathroom facilities, and custom-designed beds. Additional features include desks, coffee makers, microwaves, and mini-fridges. Suites are also available. All rooms and suites offer cable TV and free Wi-Fi.
Facilities at the Hilton Garden Inn Frisco hotel include meeting and conference space, coin laundry, a front-desk safe, and free newspapers in the lobby. The hotel also offers a complimentary area shuttle service.
The Garden Grill and Bar is open daily for breakfast and dinner (fees apply). Plus, there’s evening room service as well as a 24-hour convenience mart.
The hotel is a 20-minute drive from Lewisville Lake and within 35 minutes of downtown Dallas and Dallas/Fort Worth International Airport.
Positive Reviews
positive:
Central Location
The hotel is centrally located with close proximity to major tourist attractions. You may go shopping at the mall or catch a game of baseball across the street or relish different cuisines at the nearby restaurants. The convenient location of this hotel in Frisco makes it a top choice for business as well as leisure travelers, who love to explore.
positive:
Friendly and Cooperative Staff
The staff is very polite, friendly and accommodating. From answering the queries to quick check-in to solving the problems promptly, the staff proves its efficiency. Guests liked the customer-centric approach of all the staff members especially the front desk personnel.
positive:
Comfortable Rooms and Good Amenities
All the hotel rooms bear modern decor and and very spacious rooms which is typical of a Hilton property. Guests have had no complaints about their rooms which are very well laid out with some great amenities availbel to them too.
Negative Reviews
negative:
High Cost of Breakfast
Guests were disappointed with the high prices of breakfast. They felt that the breakfast should have been complimentary or else the prices should have been nominal.
negative:
Fitness Room Needs Update
Some guests felt that the fitness center needs an update since the equipment seemed to be old. Some of the equipment have been found to be in an unusable condition on several occasions by the dissapointed guests.
negative:
A Few Other Issues
Some other minor issues like problem with telephone in the room, firm beds, intermittent Wi-Fi, lack of towels in the pool etc. were reported by the guests. However, these are minor issues and did not affect the overall stay.