Positive Reviews
positive:
Spacious and comfortable accommodation
Guests tend to rate the standard of the rooms and suites at the Hampton Inn & Suites Legacy Park-Frisco TX highly, describing the accommodation as spacious and comfortable. The promised amenities, including the Wi-Fi, are found to be in good working order. .
positive:
Consistently friendly service
The staff at the hotel appear to offer an unfailingly friendly service, with guests reporting that they were made to feel welcome from the moment they arrived. The on-going service is equally impressive and aims to ensure that guests are enjoying their stay. .
positive:
Excellent value for money
Guests often comment that the facilities and standards you'll enjoy at this hotel are comparable to much more expensive hotel options. Hence, the lower rates at this property lead guests to feel they have enjoyed real value for money here. Freebies such as breakfast and parking help strengthen that view. .
Negative Reviews
negative:
Reports of minor noise
While you shouldn't worry too much about excessive noise at this hotel, some guests did find the walls between rooms are a bit thin. Hearing noise from adjacent rooms is, therefore, likely. The hotel also seems popular with families, so there may be some excited children around. .
negative:
Another waffle maker needed
Although guests find the free breakfast is of a high standard and very enjoyable, several guests question the logic of only providing one waffle maker. The waffles are one of the most popular items on the buffet and this can cause a bottleneck at times. .
negative:
Occasional complaints about A/C
A small number of guests mention that they encountered a few issues with the in-room air-conditioning. The biggest problem seems to be that the units are loud, but guests also mention that tricky controls make it difficult to get your room to the desired temperature. .