Positive Reviews
positive:
Superb location for sightseers.
According to reports, Hilton Garden Inn Chattanooga Downtown is ideally positioned for visitors looking to explore Chattanooga. Many of the city's most popular attractions are within a few blocks of the hotel, including Tennessee Aquarium and the Southern Belle Riverboat. Meanwhile, guests will find an abundance of shopping and dining options nearby.
positive:
Welcoming staff on hand to assist.
The vast majority of guests staying at the hotel are positive in their evaluation of the hotel staff. Reports suggest that the front desk team in particular provides a high standard of customer service.
positive:
Breakfast offers plenty of choice.
Guests report that the hotel breakfast, served in the on-site restaurant, is tasty and offers plenty of choice. The only downside appears to be that breakfast is not provided free of charge, a detail many guests would change.
Negative Reviews
negative:
Parking conditions not ideal.
According to reports, parking at Hilton Garden Inn Chattanooga Downtown is not always ideal. Some guests struggle to find the parking lot, which is reportedly not well signposted. Meanwhile, other guests do not feel comfortable that the lot is also used for public parking. Finally, a number of guests express their dissatisfaction the parking incurs an additional charge.
negative:
Hotel bar closes too early for some.
The Pavilion Lounge, the hotel's on-site bar, generally garners a warm response from those stopping by for a drink or too. That being said, a number of guests are disappointed by the establishment's opening hours, complaining that it closes too early.
negative:
Loud air conditioning can be disruptive.
A number of guests find their sleep interrupted by in-room air conditioning units. According to reports, these units can be uncomfortably loud, which can make it hard to relax and sleep.