Positive Reviews
positive:
The Staff Are Extremely Accommodating
Many guests commented that it was the staff members that made their stays truly memorable. There were comments about how the staff members went above and beyond to help, and quickly resolved issues that were brought to their attention.
positive:
The Rooms Have Plenty of Creature Comforts
Guests appreciated how these rooms have amenities that are not offered as standard features at some chains. In particular, the complimentary morning newspaper, Keurig coffee maker, refrigerator and microwave should make you feel right at home, as they did for numerous other guests who stayed here.
positive:
The Beds Are Comfortable
Guests generally found the hotel's beds to be very supportive. Perhaps that's due to an adjustable feature that allows guests to change the firmness of the mattress until it matches their preferences. Guests often said they slept very soundly and woke up well rested.
Negative Reviews
negative:
Some Guests Said Rooms Cost Too Much
There were occasionally comments from guests who expressed the opinion that their rooms were too pricey. Sometimes that sentiment was given by people who had stayed elsewhere in the area for cheaper rates. Even so, this hotel has many returning guests.
negative:
Some Minor Cleanliness Issues
From time to time, guests commented that there were a few problems with the cleanliness level of their rooms. For example, some mentioned the beds were not well made, and others said the flooring was a little dirty.
negative:
Breakfast is an Extra Charge
Although guests usually had good things to say about the taste of the breakfast items and the amount of selection available, some wished the breakfast would have been complimentary. Instead, you'll have to pay extra unless you decide to buy a room package that comes with breakfast.