Hotel Hawthorn Suites by Wyndham Overland Park (Overland Park, USA)

The hotel offers easy access to the main Interstates that take you to Kansas City and beyond. In immediate vicinity to the hotel are restaurants, shops, supermarkets and the major colleges located in Overland Park which makes it convenient when visiting somebody attending a college here. .

The hotel is updating rooms and the property. Many guests are happy with the cleanliness and size of the rooms. A big closet has been mentioned positively a couple of times by guests who stay longer, as well as the added amenities like microwave and fridge. If you can ask to stay in an already updated room. .

The hotel seems to get busy, but the front desk staff does their best to be helpful and friendly. Many guests felt well welcomed and that little issues were resolved as far as the front desk could handle them. They were also happy with the housekeeping and breakfast staff. Overall customer service is a plus at this location. .

The Wi-Fi seems to sometimes have connection problems and will reset your connection. If you need to handle some business on the internet you might want to use the provided business center as this is a more reliable way. .

Some guests had rooms that had maintenance issues and they did not feel they were taken care of properly. As the hotel is currently updating those issues are hopefully taken care of. .

Some guests felt the breakfast did not offer much choice and that the property is trying to cut corners. If you would like to enjoy a full breakfast there are plenty of restaurants nearby.